Digi Periscope specializes in assisting Amazon FBA sellers in recovering funds from lost, damaged, or mishandled inventory. Their comprehensive approach ensures transparency, compliance with Amazon’s policies, and operates on a performance-based, no-recovery-no-fee model.

How Digi Periscope Assists Amazon FBA Sellers

Comprehensive Shipment Auditing

Digi Periscope conducts meticulous audits of your Amazon FBA transactions to identify discrepancies such as:

  • Lost or damaged inventory during inbound shipments.
  • Items misplaced or damaged within Amazon fulfillment centers.
  • Customer returns that are not properly processed or restocked.
  • Inventory destroyed without proper authorization.

By analyzing reports like the Inventory Adjustments and Reconciliation reports, they pinpoint issues that might otherwise go unnoticed.

Identifying Reimbursement Opportunities

Once discrepancies are identified, Digi Periscope evaluates each case to determine eligibility for reimbursement under Amazon’s FBA policies. They ensure that all claims are backed by necessary documentation, such as invoices, shipment records, and photographic evidence, to strengthen the case.

Filing and Managing Claims

Digi Periscope handles the entire claims process on your behalf:

    • Preparing and submitting claims through Amazon Seller Central.
    • Monitoring claim statuses and following up as needed.
    • Communicating with Amazon support to resolve any issues or provide additional information.

This end-to-end management ensures that claims are processed efficiently and effectively.

Commitment to Transparency and Compliance

Digi Periscope adheres strictly to Amazon’s policies, ensuring that all actions taken are within the platform’s guidelines. They provide clients with regular updates and detailed reports on the status of audits and claims, fostering a transparent relationship.

No-Recovery-No-Fee Model

Operating on a performance-based model, Digi Periscope charges fees only when reimbursements are successfully recovered. This approach aligns their incentives with your success, ensuring they are motivated to maximize your reimbursements.

Comparison with Competitors

While competitors like eStore Factory and iERare offer Amazon FBA reimbursement services, Digi Periscope distinguishes itself through:

    • Dedicated account managers for personalized service.
    • Advanced auditing techniques to uncover hidden discrepancies.
    • A strict adherence to Amazon’s policies to safeguard your seller account.
    • A transparent, performance-based fee structure with no upfront costs.

Our Work Process

Here’s the 6-step content for your Amazon FBA Reimbursement service, aligned with your service page format:
01

Account Audit & Eligibility Check

We begin by auditing your FBA account to identify areas eligible for reimbursement. This includes lost or damaged inventory, customer returns not reimbursed, overcharged fees, and incorrect removals.

02

Data Extraction & Report Analysis

We pull detailed reports from Amazon’s backend—such as Inventory Adjustments, Reimbursements, and Returns reports—and analyze them to detect discrepancies and missed reimbursements.

03

Case Filing with Amazon

Our team drafts and submits accurate, well-documented cases to Amazon Seller Support. We follow Amazon’s reimbursement policy guidelines to ensure high approval rates without violating any terms.

04

Follow-ups & Resolution Management

We track every case filed and follow up consistently to ensure timely resolution. If a claim is denied unfairly, we re-open it with additional documentation and justifications.

05

Reimbursement Tracking

Once reimbursements are approved, we track every dollar returned to your account. Transparent tracking reports are shared with you, breaking down the case type, amount recovered, and pending balances.

06

Ongoing Monitoring & Recovery

We provide monthly or quarterly FBA reimbursement services to ensure nothing slips through the cracks. Our continuous monitoring helps you recover what you’re owed—maximizing your profits and minimizing losses.